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	<title>PR | Cooler Insights</title>
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	<title>PR | Cooler Insights</title>
	<link>https://stg.coolerinsights.com</link>
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	<item>
		<title>Can Bad Online Publicity Be Good PR For Your Brand?</title>
		<link>https://stg.coolerinsights.com/2018/05/bad-online-publicity-good-pr/</link>
					<comments>https://stg.coolerinsights.com/2018/05/bad-online-publicity-good-pr/#comments</comments>
		
		<dc:creator><![CDATA[Walter]]></dc:creator>
		<pubDate>Thu, 17 May 2018 05:31:48 +0000</pubDate>
				<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[crisis communications]]></category>
		<category><![CDATA[media relations]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[publicity]]></category>
		<guid isPermaLink="false">http://coolerinsights.com/?p=11195</guid>

					<description><![CDATA[<p>Can bad news with negative virality be good for your brand? Only under certain circumstances. Learn what these are here.</p>
The post <a href="https://stg.coolerinsights.com/2018/05/bad-online-publicity-good-pr/">Can Bad Online Publicity Be Good PR For Your Brand?</a> first appeared on <a href="https://stg.coolerinsights.com">Cooler Insights</a>.]]></description>
		
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			<slash:comments>1</slash:comments>
		
		
			</item>
		<item>
		<title>What AirAsia Can Teach Airlines About Crisis Communications</title>
		<link>https://stg.coolerinsights.com/2017/07/crisis-communications-lessons-airlines/</link>
					<comments>https://stg.coolerinsights.com/2017/07/crisis-communications-lessons-airlines/#respond</comments>
		
		<dc:creator><![CDATA[Walter]]></dc:creator>
		<pubDate>Sun, 23 Jul 2017 13:37:42 +0000</pubDate>
				<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[Online crisis]]></category>
		<category><![CDATA[PR]]></category>
		<guid isPermaLink="false">http://coolerinsights.com/?p=9924</guid>

					<description><![CDATA[<p>What should publicists and their CEOs do when their airlines are hit by incidents and crises? AirAsia CEO shows us how.</p>
The post <a href="https://stg.coolerinsights.com/2017/07/crisis-communications-lessons-airlines/">What AirAsia Can Teach Airlines About Crisis Communications</a> first appeared on <a href="https://stg.coolerinsights.com">Cooler Insights</a>.]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
			</item>
		<item>
		<title>Nikon Photo Contest: Viral Sensation or PR Fiasco?</title>
		<link>https://stg.coolerinsights.com/2016/01/nikon-photo-contest-viral-sensation-or-pr-fiasco/</link>
					<comments>https://stg.coolerinsights.com/2016/01/nikon-photo-contest-viral-sensation-or-pr-fiasco/#comments</comments>
		
		<dc:creator><![CDATA[Walter]]></dc:creator>
		<pubDate>Sun, 31 Jan 2016 08:05:13 +0000</pubDate>
				<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[crisis communications]]></category>
		<category><![CDATA[Online crisis]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[virality]]></category>
		<guid isPermaLink="false">http://coolerinsights.com/?p=5501</guid>

					<description><![CDATA[<p>Nikon's photo contest has turned into a major online fiasco. It has gained so much virality that it has spread far beyond Singapore's shores. What lessons in crisis communications can we glean from here?</p>
The post <a href="https://stg.coolerinsights.com/2016/01/nikon-photo-contest-viral-sensation-or-pr-fiasco/">Nikon Photo Contest: Viral Sensation or PR Fiasco?</a> first appeared on <a href="https://stg.coolerinsights.com">Cooler Insights</a>.]]></description>
		
					<wfw:commentRss>https://stg.coolerinsights.com/2016/01/nikon-photo-contest-viral-sensation-or-pr-fiasco/feed/</wfw:commentRss>
			<slash:comments>2</slash:comments>
		
		
			</item>
		<item>
		<title>Managing the 4 Types of Communication Crises</title>
		<link>https://stg.coolerinsights.com/2015/07/managing-4-types-communication-crises/</link>
					<comments>https://stg.coolerinsights.com/2015/07/managing-4-types-communication-crises/#comments</comments>
		
		<dc:creator><![CDATA[Walter]]></dc:creator>
		<pubDate>Sun, 05 Jul 2015 04:17:39 +0000</pubDate>
				<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[corporate communications]]></category>
		<category><![CDATA[PR]]></category>
		<guid isPermaLink="false">http://coolerinsights.com/?p=683</guid>

					<description><![CDATA[<p>What should you do when a major crisis erupts? How can you counter the wave of negative public opinions that emerge, especially when they happen online?</p>
The post <a href="https://stg.coolerinsights.com/2015/07/managing-4-types-communication-crises/">Managing the 4 Types of Communication Crises</a> first appeared on <a href="https://stg.coolerinsights.com">Cooler Insights</a>.]]></description>
		
					<wfw:commentRss>https://stg.coolerinsights.com/2015/07/managing-4-types-communication-crises/feed/</wfw:commentRss>
			<slash:comments>3</slash:comments>
		
		
			</item>
		<item>
		<title>How Massive Media Influences Global Incidents</title>
		<link>https://stg.coolerinsights.com/2015/01/how-massive-media-influences-global-incidents/</link>
					<comments>https://stg.coolerinsights.com/2015/01/how-massive-media-influences-global-incidents/#respond</comments>
		
		<dc:creator><![CDATA[Walter]]></dc:creator>
		<pubDate>Sun, 18 Jan 2015 12:51:32 +0000</pubDate>
				<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[media relations]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[PR]]></category>
		<guid isPermaLink="false">http://coolerinsights.com/?p=3317</guid>

					<description><![CDATA[<p>How do rapid and massive peaks and crashes in media publicity influence us? Discover the 5 effects of media publicity and why extensive media coverage may be a double-edged sword.</p>
The post <a href="https://stg.coolerinsights.com/2015/01/how-massive-media-influences-global-incidents/">How Massive Media Influences Global Incidents</a> first appeared on <a href="https://stg.coolerinsights.com">Cooler Insights</a>.]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
			</item>
		<item>
		<title>What Kind of Marketer are You?</title>
		<link>https://stg.coolerinsights.com/2013/11/what-kind-of-marketer-are-you/</link>
					<comments>https://stg.coolerinsights.com/2013/11/what-kind-of-marketer-are-you/#comments</comments>
		
		<dc:creator><![CDATA[Walter]]></dc:creator>
		<pubDate>Sun, 10 Nov 2013 05:05:00 +0000</pubDate>
				<category><![CDATA[Content Marketing]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[market research]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[planning]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[Public Relations]]></category>
		<guid isPermaLink="false">http://coolerinsights.com/uncategorized/2013/11/what-kind-of-marketer-are-you/</guid>

					<description><![CDATA[<p>The Marketer Scientist is a new superhero (courtesy of Search Engine Land) In the world of marketing, there are two schools of thought. The first &#8211; and more common &#8211; group believes that marketing belongs to the rarefied world of advertising professionals, PR experts, and market research wizards. Every step is finely calibrated, like strokes [&#8230;]</p>
The post <a href="https://stg.coolerinsights.com/2013/11/what-kind-of-marketer-are-you/">What Kind of Marketer are You?</a> first appeared on <a href="https://stg.coolerinsights.com">Cooler Insights</a>.]]></description>
		
					<wfw:commentRss>https://stg.coolerinsights.com/2013/11/what-kind-of-marketer-are-you/feed/</wfw:commentRss>
			<slash:comments>1</slash:comments>
		
		
			</item>
		<item>
		<title>The Book of Business Awesome/ UnAwesome (Review)</title>
		<link>https://stg.coolerinsights.com/2013/01/the-book-of-business-awesome-unawesome-review/</link>
					<comments>https://stg.coolerinsights.com/2013/01/the-book-of-business-awesome-unawesome-review/#respond</comments>
		
		<dc:creator><![CDATA[Walter]]></dc:creator>
		<pubDate>Sun, 13 Jan 2013 13:09:00 +0000</pubDate>
				<category><![CDATA[Book Reviews]]></category>
		<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[business strategy]]></category>
		<category><![CDATA[customer engagement]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[social media strategy]]></category>
		<guid isPermaLink="false">http://coolerinsights.com/uncategorized/2013/01/the-book-of-business-awesome-unawesome-review/</guid>

					<description><![CDATA[<p>Have you wondered what works (and doesn&#8217;t) in Facebook? Or how you can undo an ill conceived tweet let loose in a fit of anger? Maybe you need to stand out in a sea of fiercely &#8220;social&#8221; competitors? Well, now you can. Written in tongue-in-cheek fashion with unabashed directness, The Book of Business Awesome/The Book [&#8230;]</p>
The post <a href="https://stg.coolerinsights.com/2013/01/the-book-of-business-awesome-unawesome-review/">The Book of Business Awesome/ UnAwesome (Review)</a> first appeared on <a href="https://stg.coolerinsights.com">Cooler Insights</a>.]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
			</item>
		<item>
		<title>Should I or Shouldn&#8217;t I? &#8211; Ethics in PR</title>
		<link>https://stg.coolerinsights.com/2009/08/should-i-or-shouldnt-i-ethics-in-pr/</link>
					<comments>https://stg.coolerinsights.com/2009/08/should-i-or-shouldnt-i-ethics-in-pr/#comments</comments>
		
		<dc:creator><![CDATA[Walter]]></dc:creator>
		<pubDate>Fri, 14 Aug 2009 09:15:00 +0000</pubDate>
				<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[corporate communications]]></category>
		<category><![CDATA[PR]]></category>
		<guid isPermaLink="false">http://coolerinsights.com/uncategorized/2009/08/should-i-or-shouldnt-i-ethics-in-pr/</guid>

					<description><![CDATA[<p>Courtesy of Keith Maguire As a public relations professional who deal with the media on a regular basis, I am often faced with situations which require a judgement call. These may take the form of a series of deeply probing questions by journalists who are determined to weed out the grains of dirt, or to [&#8230;]</p>
The post <a href="https://stg.coolerinsights.com/2009/08/should-i-or-shouldnt-i-ethics-in-pr/">Should I or Shouldn’t I? – Ethics in PR</a> first appeared on <a href="https://stg.coolerinsights.com">Cooler Insights</a>.]]></description>
		
					<wfw:commentRss>https://stg.coolerinsights.com/2009/08/should-i-or-shouldnt-i-ethics-in-pr/feed/</wfw:commentRss>
			<slash:comments>1</slash:comments>
		
		
			</item>
		<item>
		<title>In Media Relations, Timing is Everything</title>
		<link>https://stg.coolerinsights.com/2008/05/in-media-relations-timing-is-everything/</link>
					<comments>https://stg.coolerinsights.com/2008/05/in-media-relations-timing-is-everything/#comments</comments>
		
		<dc:creator><![CDATA[Walter]]></dc:creator>
		<pubDate>Wed, 14 May 2008 22:36:00 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[PR]]></category>
		<guid isPermaLink="false">http://coolerinsights.com/uncategorized/2008/05/in-media-relations-timing-is-everything/</guid>

					<description><![CDATA[<p>The horrific Sichuan Earthquake left many dead or injured (courtesy of szbluewater) The recent spate of cataclysmic events happening around our region is simply awful. To date, more than 50,000 people in the Sichuan area are either dead, missing or buried, and Cyclone Nargis in Myanmar has left more than two million homeless and tens [&#8230;]</p>
The post <a href="https://stg.coolerinsights.com/2008/05/in-media-relations-timing-is-everything/">In Media Relations, Timing is Everything</a> first appeared on <a href="https://stg.coolerinsights.com">Cooler Insights</a>.]]></description>
		
					<wfw:commentRss>https://stg.coolerinsights.com/2008/05/in-media-relations-timing-is-everything/feed/</wfw:commentRss>
			<slash:comments>2</slash:comments>
		
		
			</item>
		<item>
		<title>How PR Agencies Should Manage Clients</title>
		<link>https://stg.coolerinsights.com/2007/11/how-pr-agencies-should-manage-clients/</link>
					<comments>https://stg.coolerinsights.com/2007/11/how-pr-agencies-should-manage-clients/#comments</comments>
		
		<dc:creator><![CDATA[Walter]]></dc:creator>
		<pubDate>Wed, 28 Nov 2007 23:29:00 +0000</pubDate>
				<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[agencies]]></category>
		<category><![CDATA[media relations]]></category>
		<category><![CDATA[PR]]></category>
		<guid isPermaLink="false">http://coolerinsights.com/uncategorized/2007/11/how-pr-agencies-should-manage-clients/</guid>

					<description><![CDATA[<p>What can PR agencies do to manage that "client from hell"? Here are 7 tips to consider if you are a PR consultant - whether inhouse or agency based.</p>
The post <a href="https://stg.coolerinsights.com/2007/11/how-pr-agencies-should-manage-clients/">How PR Agencies Should Manage Clients</a> first appeared on <a href="https://stg.coolerinsights.com">Cooler Insights</a>.]]></description>
		
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			<slash:comments>12</slash:comments>
		
		
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