Tag: experiential marketing

August 29, 2010 • Blog • no comments

Social technologies and networks have driven demand for meet-ups like Social Media Breakfast

One of the greatest misunderstandings about the rise of social media platforms is that it will replace the need for being physically present at places and events. After all, it is far cheaper contacting somebody via Twitter, Internet Messaging, Facebook or Skype than to meet them in the flesh.

Now that social technologies have gone mobile, your iPad, iPhone, android or symbian smartphone allows you to plug in and participate in conversations 24 by 7. Need richer levels of interaction? Simply get a mobile broadband device or tether your 3.5G phone to your laptop and you can share documents, wikis, blog posts, presentation slides, spreadsheets and more.

Singapore’s Pavilion @ Shanghai World Expo

June 5, 2010 • Blog • 1 comment

At the Shanghai World Expo 2010, the country pavilions are especially significant as they are iconic representations of what each country has to offer. After visiting those from Europe and the Americas, as well as those closer to home in China, Australia and Southeast Asia, how does Singapore’s Pavilion compare?

Join me for an in-depth tour of the Singapore Pavilion at the Shanghai World Expo.

Designed by architect Tan Kay Ngee, the Singapore Pavilion’s theme is Urban Symphony. Evoking images of a music box, it “forms an orchestra of elements and a symphony for the senses – from the choreography of the plaza’s water fountain, the rhythm of fenestrations on the façade, the interplay of sounds and visuals, to the mélange of flora on the roof garden.”

Touring Asia & Australia at the Shanghai World Expo

May 30, 2010 • Blog • no comments

After visiting the various country pavillions in the European and American zones of the Shanghai World Expo, we focused our attention on the regions closer to home. Due to the shortage of time, we could only enter the Singapore pavillion as the queues to most of the Asian pavillions were rather formidable. However, I did manage to take some quick external shots of the various Asian pavillions which captured my interest.

Here’s a brief photographic journey of some of the pavillions which we saw.

Indonesia’s pavillion looked pretty impressive in terms of size, albeit a little like a typical conference building with the flags and pillars and all.

A Visual Tour of Shanghai World Expo

May 23, 2010 • Blog • 3 comments

Targeting to be the most visited World Expo event in history with an ambitious 70 to 100 million visitors, the Shanghai World Expo, is also the most expensive ever held in the history of the world’s fairs. Considered to also be the largest (yes, they do love superlatives there!) at 5.28 square km, the World Expo is themed “Better City – Better Life”, signifying Shanghai’s new status in the 21st century at the “next great world city“. More than 190 countries and more than 50 international organisations have participated in the Shanghai World Expo.

Located at downtown Shanghai covering either side of the Huangpu River, the pavilions of the official corporate partners of World Expo (like Coca-Cola) are on the northern bank of the river, along with the Urban Best Practice Area while the south bank of the river are the national pavilions, Chinese pavilion, and the World Expo Park.

Join me for a pictorial journey of the World Expo, beginning with the European pavillions.

Coca-Cola’s Brand-sational World Expo Pavillion

May 15, 2010 • Blog • 2 comments

My visit to the Coca-Cola Pavillion at the Shanghai World Expo was certainly one of the highlights of my trip. As a geek who firmly believes in the virtues of experiential marketing, branded entertainment and transmedia storytelling, I was almost brought to tears (fanboy style) by Coke’s immaculate attention to details here.

Every single consumer touchpoint in its pavillion, fashioned after its world-famous “Happiness Factory” transmedia campaign, was a 360 degree brand encounter. The entire holistic and immersive experience was orchestrated to stimulate the senses, from sight, sound, scent, taste to touch. For Coca-Cola fans, it was also highly emotional and community bonding.

Let me bring you through the journey.

6 Ways to Make it Worth Their Time

September 25, 2009 • Blog • 1 comment

Customers should feel as relaxed as spending a day at the beach

While browsing various blogs, websites and news feeds today, I was suddenly hit by a thought. What if we make it more enjoyable for our customers to transact and purchase from us? In other words, improve the quality of their time spent with us.

As many would have heard, time is often more precious than money. You can’t buy a day, an hour or even the second that has slipped by. As the saying goes “Carpe Diem!” or “Seize the Day!” goes, one doesn’t want to waste precious discretionary time doing something utterly boring, meaningless or frustrating. The best way to avoid the ravages of time – at least to your consumer – is to offer an experience that is so compelling and “magical” that they no longer remember that they are spending their precious days of leave spending hard earned cash on you.

Marketing Nuances (or Its The Little Things…)

July 7, 2009 • Blog • 1 comment

Have you wondered what differentiates hits from misses? Or why you prefer to purchase a particular brand of toothpaste over another despite their qualitative attributes (taste, fluoride protection, breath freshening, tartar control) being equal?

The answer – like God – is in the details.

Celebrating Responsible Living

February 22, 2009 • Blog • 1 comment

As part of my long walk last weekend, I visited the Sustainable Living Festival held at Melbourne’s Federation Square just beside the Yarra River. It was a pretty interesting encounter for me and shows the extent to which environmental and social consciousness has taken root in this cosmopolitan and multi-cultural city. There were also several lessons to be learnt from my walk through the festival which may be useful for event and roadshow organisers in Singapore. They certainly pull out all of the stops to make the experience as thematic and holistic as they come – albeit in a socially responsible manner.

The only thing I can’t bring back though is the weather. Even though it is summer here in Melbourne, the temperature was a nice cool 22 to 23 deg Celcius, and the cool winds and dry weather made it even more comfortable.

Anyway, here goes…

The Happiest Places on Earth

January 4, 2009 • Blog • 6 comments

What makes Disneyland theme parks so memorable? Why are they considered the “Happiest Places on Earth”?

To find out, my family and I visited both Disneyland Park and its neighbouring Disney’s California Adventure Park at Anaheim, California.

Experiential Marketing @ Changi Airport

January 2, 2008 • Blog • 2 comments

Yes, I am back from my Beijing sojourn together with my family. It was unforgettable and memorable.

On the day of our departure on Christmas Eve, we spent about an hour or so wandering Changi Airport Terminal 2 before leaving on our plane. There, we came across an interesting roadshow cum promotion which the airport was running while celebrating the Christmas season.

I thought that it was quite innovative to encourage travellers to spend more at the various retail and F&B outlets at the airport, while providing a Chrismassy feel through the use of experiential marketing techniques. What makes this special is that it took place at an airport rather than a shopping mall. Increasingly though, airports are repositioning themselves as lifestyle destinations – in fact, the Schiphol Airport in Amsterdam has a casino and mortuary in it!