change management | Cooler Insights

Content Marketing Insights: The Transformational Consumer

Walter — Tue, 14 Dec 2021 00:15:37 +0000

Wish to improve your customer loyalty and lifetime value? Focus on the Transformational Consumer. Learn who they are, and how you can serve them here.

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The Basics of Organisational Behaviour

Walter — Mon, 05 Nov 2012 13:36:00 +0000

A screaming staff beckons deeper investigation (courtesy of Bay Integrated Marketing) Have you wondered why your colleague is so irritating? Pissed off by a boss who seem to disagree with everything you propose? Or frustrated by a “stubborn” subordinate who only wants to do things his way? If you hope to improve your working environment […]

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HBR’s 10 Must Reads On Change (Book Review)

Walter — Tue, 02 Oct 2012 15:49:00 +0000

Harvard Business Review or HBR has always been one of the mainstays of my reading list. I love how its editors seive out business and leadership articles which are meaty enough to provide a good intellectual workout without unnecessary academese. Its latest compilation “HBR’s 10 Must Reads” is a selection of carefully selected journal articles […]

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Our Iceberg is Melting: A Book Review

Walter — Wed, 26 Sep 2012 15:33:00 +0000

In this day and age, change is the only constant. Global economic uncertainties, socio-cultural shifts and technological breakthroughs make it necessary for organisations to adapt and transform themselves to remain relevant. The question, however, is how one can drive change successfully in a stage littered with numerous failures. Enter Harvard professor John Kotter, his collaborator […]

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Who Killed Change? – Book Review

Walter — Thu, 13 Sep 2012 00:16:00 +0000

Written by Ken Blanchard of “The One Minute Manager” fame, together with his co-authors John Britt, Pat Zigarmi and Judd Hoekstra, “Who Killed Change?” is a whodunnit with a business twist. The slim volume is easily read in one sitting and imbues one with useful pointers when implementing change management. The plot goes like this. […]

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Managing in a Maelstrom

Walter — Wed, 11 May 2011 12:38:00 +0000

Charybdis (image source) You’ve probably heard the saying over and over again – change is the only constant (this quote first came from an ancient Greek philosopher Heraclitus), especially in this day and age. Beyond the cataclysmic calamities wrecked by Mother Nature, I bet that many of us also face major shifts and upheavals in […]

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