Brandtology – The World’s First 24×7 Managed Services Provider
As social media platforms and applications gain mainstream prominence, organisations should pay increasing attention to what people are saying about them online. We have seen in recent weeks how social media can either result in a lot of good or a lot of harm. Being oblivious to what your stakeholders think is probably the last thing to do, especially in these times when every customer relationship counts.
This is where social media monitoring, intelligence and participation comes in.