7 Habits of Highly Effective People for Ah Bengs (Courtesy of Wayangtimes.com)
One of the oldest lessons from the incomparable 7 Habits of Highly Effective People by Stephen Covey is to be proactive.
Now what does being proactive mean?
Posts Under: Business and Management
Guerrilla Marketing “Bearly” Making It?
Courtesy of STOMP
Are we Singaporeans too straight-laced to stomach marketing gags? Do we like our advertisements to be plain, direct, and in-your-face?
More importantly, are guerrilla marketing campaigns doomed to a hairy end?
I am Drowning and Need More Staff!
Source: RootsWeb.com
One of the most common cries in management – especially in a fast growing economy – is this:”Help! I need more manpower! Without additional staff to do this and that and that, I’ll be unable to deliver my project/targets/sales figures/etc!”
You Are Probably Guilty Of These Customer Service Mistakes
Courtesy of sayitcommunity.com
Customer experience management is the new marketing. While the world swoons over the impact of digital technologies on customer experience, it is often basic customer service which determines if a company swims or sinks.
Human Resources: Vertical Ladders to Multidirectional Lattices
MC Escher’s “Relativity” (source of image)
Does success always mean moving up the corporate ladder? What if you can consciously choose to go sideways instead?
Traditionally, organisational progress meant getting promoted and scaling up the rungs of management. However, things are certainly changing in this day and age.
How to Achieve Greater Office Productivity
Source: www.workrfun.com
Do you know how you can increase your productivity?
Do you know how you can do more with less (time)?
Mindfulness and Zen in Management
Source of image: Mind Revolution
What is the most difficult task as a manager in a corporate organisation?
a) Finding a way to fund your projects, justify ROI and achieve your KPIs?
Ritz Carlton’s Legendary Service
Ritz Carlton is the epitome of superior customer experience (source)
Have you pampered yourself with a Ritz-Carlton experience? If you did, I’m sure the experience was unforgettable.
How did the world’s premiere hotel brand manage to achieve such lofty heights in customer service and experience? What is its secret formula?
Make Hay While the Sun Shines
Courtesy of Dot Connector Blog
I remembered how my Dad used to tell me that I should “make hay while the Sun shines” – a saying that seems to ring immortally true, especially in this day and age of multiple digital distractions.
We are in an age of endless streams of consumption. Steve Rubel himself has said it as much.
Thinking versus Tinkering
Don’t suffer from analysis paralysis like Buridan’s ass (source of image)
Wish to embark on an exciting new business venture? Or to launch a brand new project?
How should you begin your entrepreneurial journey – study and ponder over what you need to do, or just roll it out bit by bit and see what comes your way?