Comments on: Saying Sorry is Good for Business https://stg.coolerinsights.com/2008/08/saying-sorry-is-good-for-business/ Content Marketing and Social Media Agency in Singapore Wed, 26 Jun 2019 12:00:39 +0000 hourly 1 https://wordpress.org/?v=6.2.6 By: Anonymous https://stg.coolerinsights.com/2008/08/saying-sorry-is-good-for-business/#comment-2087 Mon, 25 Aug 2008 06:51:00 +0000 http://coolerinsights.com/uncategorized/2008/08/saying-sorry-is-good-for-business/#comment-2087 Saying sorry is easy. For example … “This should never have happened. I am sorry that it did.”

]]> By: imp https://stg.coolerinsights.com/2008/08/saying-sorry-is-good-for-business/#comment-2078 Sat, 23 Aug 2008 08:22:00 +0000 http://coolerinsights.com/uncategorized/2008/08/saying-sorry-is-good-for-business/#comment-2078 for some strange reason, in many pr training courses, we’re all taught to use ‘sorry’ in a sincere way. but when we get out there to the corporate world, we are encouraged not to use the word sorry unless it’s deathly necessary. and if we have to use it, we have to clear through to the CEO.

the quality of service in singapore is still seriously lacking. and i’m not talking about service staff per se. i’m talking about agencies, stat boards, organizations who don’t have this customer-oriented mentality.

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